Feedback

We take pride in our superior customer service and are always interested if we've met your expectations. By filling out this questionnaire, you can let us know what we're already good at and where we need to improve. It will take only 2-3 minutes to complete.

Very SatisfiedSatisfiedO.K.Not SatisfiedVery DissatisfiedN/A
How do you rate this department?
Understanding my needs.
Informative.
Follow up.
How does this department rate to competitors?
Not at all.Just a bit.Was O.K.Yes.Absolutely.
Promptness
Friendliness
Courteous
Helpful
Knowledgeable
Efficient
Understood my needs
Absolutely need to improveIs not sufficientCould be betterIs sufficientGoodExcellent
Patience
Ability to listen
Response time
Knowledge
Wait/Hold time
Friendliness
Courtesy

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